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ICTA Assessment Digital Readiness & E-Services
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Digital Readiness Assessment

A data-driven diagnosis of Kenya's public sector digital maturity, infrastructure, and service delivery capabilities.

Prioritisation Model for Interventions

Interventions are prioritised using a combination of impact, feasibility, service criticality, and digital readiness.

Impact vs Feasibility

The scatter plot illustrates how candidate interventions cluster across high/low impact and high/low feasibility quadrants.

Figure 9.1 – Prioritisation grid for selected interventions (illustrative).

High-Priority Interventions (Illustrative)

Intervention Target Impact (1–5) Feasibility (1–5)
Shared DR & Backup Platform Cross-government 5 3
EDRMS Roll-out for High-Risk Records Priority MDAs 5 2
API Framework & Gateway Digitally mature MDAs 4 3
Digital Skills Academy All MDAs 4 4