Digital Maturity Index (DMI)
The DMI consolidates four pillars – infrastructure, e-services, records, and governance – into a single composite score for each MDA.
Figure 8.1 – DMI distribution (Levels 1–5).
Cluster Overview
- • Digital Leaders: High DMI (3.5–4.4), small group of MDAs with strong capabilities.
- • Emerging Performers: Mid-range DMI (2.5–3.4), growing digital footprints.
- • Basic / Foundational: DMI < 2.5, majority of MDAs with limited integration and low records maturity.
Pillar Contributions to DMI
The radar chart shows average pillar scores, confirming that records management is the weakest dimension.